Appointment Policy
Your appointment time is reserved especially for you. To respect our providers’ time and accommodate other clients, please review our appointment policies.
Credit Card Required
A valid credit card must be kept on file to book an appointment. New appointments will not be scheduled without a credit card on file. Applicable cancellation and no-show fees will be charged to the card provided.
Cancellations & No-Shows
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48 hours or more before your appointment: No cancellation fee.
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Less than 48 hours: A $100 cancellation fee applies.
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Within 2 hours of your appointment or no show: A fee equal to 50% of the scheduled service price applies.
Only one cancellation fee will apply per appointment.
Repeated Rescheduling
Clients who reschedule three or more consecutive times will be required to pay a $100 non-refundable deposit before another appointment can be booked. The deposit will be applied toward the scheduled service. If that appointment is rescheduled, canceled, or missed, the deposit will be forfeited, and a new deposit will be required to book another appointment.
Late Arrivals
If you arrive more than 15 minutes late without notifying us, we may need to reschedule your appointment to ensure adequate treatment time and avoid delaying other clients.
Thank you for respecting our team’s time and helping us provide attentive care to every client